Date: March 10-11, 2020
Location: Mississippi Gulf Coast Community College Jefferson Davis Campus Hospitality and
Resort Management Center - 2226 Switzer Rd. Gulfport, MS 39507
The purpose of the summit is to engage major stakeholders in a continuous conversation about our industry workforce challenges and demonstrate results from needs identified in the previous summit. The theme for Summit 2020 is Through the Looking Glass: A Futuristic Outlook on Hospitality & Tourism Workforce. Summit 2020 will focus on industry trends and technologies that will affect change in workforce competencies, talent recruitment, training & development, and workforce retention and sustainability in our region.
Registration Fees
Early Bird Summit Registration - $145.00 (Registration@Eventbrite opens November
18, 2019)
On-site Registration - $175.00
Registration Dates
Early bird registration ends January 31, 2020 at 5.00 pm
On-site registration begins March 10, 2020 at 2:00 pm and ends at 3:00 pm
Payment Method
Individual Registration: Credit card only.
Group Registration: Call (251) 461-1902 to request corporate check payment or invoice.
Cancellation Policy
No Refunds.
Reserve Room at the Golden Nugget
Room type: Non-smoking Luxury King or Two Queen Beds
Room rate: $79.99 ++ ($12.99 resort fee and 12% tax (7% state tax and 5% occupancy
tax)
For reservations, call: 1-800-777-7568 Group Code: S200341 or click on the above logo
for the reservation link.
Reservation deadline: 2.25.2020
Reservations # - 228.276.7625
Reserve Room at the Hard Rock Hotel
Reservations # - 228-314-2100
Summit Reservation Code: GUSA30
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$89 + 12% tax with NO RESORT FEE.
Guests may call 888-BOOK-SPC for reservations.
Mention code GUS0310.
Reservation cutoff date is Friday, March 6, 2020.
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Welcome Message from the Dean
College of Education and Professional Studies
Greetings from the College of Education and Professional Studies. We are honored that you joined us for the 4th Annual Regional Hospitality and Tourism Workforce Summit. As presented in the conference theme, Through the Looking Glass: A Futuristic Outlook on Hospitality & Tourism Workforce, you will spend two days engaging with industry leaders and visionaries considering how trends and technologies will impact workforce proficiencies, recruitment, professional development, and workforce retention and sustainability. With the common thread of education, from participating high school students to those who are well experienced in hospitality and tourism, your participation demonstrates your commitment to life-long learning for the betterment of the profession. Thank you for choosing to join us, and I wish you a great Summit!
Andi M. Kent, Ph.D.
Dean and Professor
Introduction of Opening Keynote Speaker
Future Workforce Outlook: A Regional SWOT Analysis
Hospitality & Tourism Trends, Future Outlook, and Workforce Needs for the Gulf Coast Region
Artificial Intelligence and its Impact on Hospitality’s 3S: Service, Security and Surveillance
Pedro Mandoki Industry Mentor of the Year Award
OPENING KEYNOTE SPEAKER
Laura Lee, SVP, Human Resources
MGM Resorts International
CLOSING KEYNOTE SPEAKER
Ben Koff
President/Owner, Hidden Upside, LLC.
Sponsorship Levels
Platinum $10,000
*Benefit: $740
8 Complimentary Summit registrations
4 Complimentary Serving Southern Hospitality™ Certification registrations
Prominently displayed exclusive sponsor signage
Exclusive rights to display or distribute promotional items on each general session table
Opportunity to provide promotional items for swag bags
Verbal Acknowledgement at the event
Vendor booth
Distinctive name badge recognition
Large logo on all event print and electronic media including backdrop
Reserved front row seating (table for 8)
Reserved parking (4 parking spots)
Gold $5000
*Benefit: $400
4 Complimentary Summit registrations
2 Complimentary Serving Southern Hospitality™ Certification registrations
Opportunity to provide promotional items for swag bags
Verbal Acknowledgement at the event
Vendor booth
Distinctive name badge recognition
Medium sized logo on all event print and electronic
media including backdrop
Reserved seating for 4
Reserved parking (2 parking spots)
Silver $3000
*Benefit: $215
2 Complimentary Summit registrations
1 Complimentary Serving Southern Hospitality™ Certification registration
Opportunity to provide promotional items for swag bags
Vendor booth
Distinctive name badge recognition
Small logo and link on all event print and electronic media including backdrop
Reserved seating for 2
Bronze $1000
1 Complimentary Summit registration
Opportunity to provide promotional items for swag bags
Small logo and link on all event print and electronic media including backdrop
Distinctive name badge recognition
Reserved seating for 1
Friends of HTWIA $500
Acknowledgement on program guide
Opportunity to provide promotional items for swag bags
Serving Southern Hospitality™High Tea
The Timeless Magnolia State Breakfast
Back-to-the-Future Luncheon